 | The services provided to you Guangdong Zhichuang Laser Technology Co., Ltd. and comprehensive introduction of laser products. Product catalog and company introduction materials. Pre sales and after-sales technical consultation and service for laser series products. Product technical solution suggestions, discussions, product training, on-site guidance |
After sales service commitment The brand new equipment supplied by Zhichuang Laser comes with a one-year warranty (in the event of non-human or non natural disaster damage), and accessories are provided at the factory price after the warranty period. Provide technical support; Provide on-site technical training for operators and on-site technical services when purchasing Zhichuang laser products for the first time; |  |
 | Customer Notice The repaired product must be accompanied by a product fault description, so that engineers can repair it as soon as possible. The accurate address, phone number, fax number, and contact person must be provided, so that the repaired product can be returned accurately. The cost of returning the repaired product is borne by the customer. Any losses caused by transportation during the process will not be compensated by Zhichuang Laser Company |
Maintenance scope Maintenance scope: All products provided by Zhichuang Laser have a maintenance cycle: from the date of receiving the repaired product, Zhichuang Laser's technical and maintenance departments will organize specialized personnel to repair and return it in the shortest possible time (excluding the time during mailing). Maintenance costs: For products within the warranty period, if there are quality problems, free maintenance will be provided; Due to improper use by the customer, damaged products that require repair will incur component fees; For products that have exceeded the warranty period, the amount of repair fees will be determined based on the degree of damage. For products that have exceeded the warranty period and require on-site service, in addition to repair costs, customers also need to bear the transportation and travel expenses of the on-site service personnel. The specific regulations of Zhichuang Laser Company shall prevail |  |
